Ocwen Loan Servicing, LLC
 

Mission and Philosophy

Ocwen Loan Servicing, LLC was founded on a simple principle: to deliver a lending experience that will not only make you happy and serve your needs now, but for your entire career. From our dynamic sales team, our accessible underwriters, to our operations and support group, we stand ready to deliver the professional solutions and personalized service that you and your borrowers deserve.

Our Core Values

Passion

We start and end each day with passion. We persistently demonstrate passion by striving for personal and company objectives, and hold ourselves accountable for achieving our goals.

Dignity and Respect

We each pledge to treat our colleagues, customers and each other with dignity and respect.

Innovation

We relentlessly pursue innovative solutions to improve our products, technology and operations through fresh ideas that reach beyond standard industry conventions.

Communication

We believe each employee can help improve our company by communicating their ideas, thus we encourage and reward communication and we pledge to listen carefully.

Performance

We will outperform our competition and grow market share through sound salesmanship, fueled by employing professionally skilled employees, a desire to outperform set objectives, our ability to execute and a passion to succeed.

Opportunity

Our employees are Ocwen Loan Servicing, LLC's most valuable asset, and we will foster an environment that enables opportunity for employees to constantly learn and enjoy financial rewards.

Customer Service

As a company, we philosophically need to understand each customer and how each differs from one another. Therefore, we persistently focus to first understand the needs of our customer, and then proceed to exceed our customer's expectations through the highest level of professional conduct and "high touch" customer service.

 
 
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